Support
Contact support, restore purchases, and review app behavior for App Store questions.
Contact Support
For help with AngeloAlfonso, reach out by email:
info@goddtech.devFrequently Asked Questions
How do I restore purchases?
On iPhone or iPad, open Settings in AngeloAlfonso and select "Restore Purchases." On Apple TV, select "Restore Purchases" inside the app. Apple StoreKit verifies an eligible Premium Pack 1 purchase associated with the signed-in Apple Account. The submitted version 1.3 update also verifies an eligible separate Before the Choice… Let It Go purchase after Apple approval and release.
Does AngeloAlfonso support Apple TV?
Yes. AngeloAlfonso is available from the App Store for Apple TV as well as iPhone and iPad. The submitted tvOS version 1.3 includes a remote-friendly All, Premium Pack, Free, Alternative, and Learn video library with full-screen streaming and native subtitle controls on supported titles.
Does the app require login?
No. AngeloAlfonso does not require an account, login, email address, or password. All features work without registration.
Can users upload or share content?
No. AngeloAlfonso has no user-generated content. The audio catalog is publisher-controlled by GoddTech Music.
Are there social features?
No. AngeloAlfonso does not include profiles, messaging, public posts, comments, friend lists, sharing feeds, or other social features.
Does the app collect health data?
No. AngeloAlfonso does not request Health app access and does not collect health, fitness, sleep, biometric, or sensor data.
Does the app work offline?
The three bundled ambient loops and paid-video previews can play locally. Full-length videos use adaptive streaming and require an internet connection. Purchases and Restore Purchases also require a network connection.
Can I download full-length videos?
No new full-length video download can be started, resumed, or retried in the current app. Streaming is the primary experience on Apple TV, iPhone, and iPad. A verified copy downloaded by an earlier iPhone or iPad version may continue to play locally while it remains on that device and can be removed in Settings. Before the Choice… Let It Go is stream-only, and all full-length playback on Apple TV is stream-only.
What should I do if a free or paid video does not play?
Confirm the device has a working internet connection, close and reopen AngeloAlfonso, and try again. If a purchased video appears locked, use Restore Purchases. If playback still fails, try another network and contact support with the affected title, device, system version, app Version, and app Build when available.
Why can't I hear audio?
Ensure the volume is turned up and the expected speakers, television, receiver, AirPods, or Bluetooth device are selected. On iPhone, also check silent mode. If another preview or video is playing, pause it before starting a different one.
Where can I find the version and build?
On iPhone or iPad, open Settings in AngeloAlfonso and select About. The Version and Build appear on separate rows. Include both values when contacting support.
How do I contact support?
Send an email to info@goddtech.dev with a description of the issue. Include the affected video title, device model, system version, and the app Version and Build when available.
Are there ads or tracking?
No. AngeloAlfonso does not show ads, does not use third-party analytics, and does not track you. The app does not use cookies or tracking scripts.